Head of Operations

Our client, one of the middle size international companies based in the environment of personal transportation, is currently looking for a person as Head of Operations, to strengthen their team in Poland with HQ in Warsaw.

The person on this role will be fully responsible for the further development of company profits, budgets, team management, cost management and optimization. Due to these requirements, it is essential for you to have highly developed both soft skills and be a data driven person as well.

Your responsibilities will include:

• creation and implementation of cross-divisional standards and practices in the field of communication and daily cooperation for almost few different departments (service, operations, rentals, finance, etc.),
• ability to implement change management in the company and build team’s awareness of the data-driven company approach – working with data analysis, suggesting adjustments based on data, working with KPIs and other performance measurement methods to maximize both the results and costs management,
• close cooperation with IT department to create and implement tools leading to cost optimization in short- and long-term plans,
• daily team management – managers of departments, white- and blue-collar employees,
• reporting and daily cooperation with the Board Members and CEO,

To be successful in this role, you will need: 

• higher education,
• at least 8 years of experience in operational company and teams’ management is a must,
• experience and good understanding of tools and processes required for effective company management, P&L management, budgeting, as well as standardization implementation,
• highly developed team management soft skills, knowledge of team management measurement tools, ability to inspire, motivate, adapt changes, and team integration, etc.
• you should have experience in the industries such as: couriers, delivery, transportation, ride-hailing, logistics, car rentals, fleet management,
• strong analytical skills, ability to work on data, create assumptions and suggest improvements,
• good English, MS Excel literacy, driving licence, ability to travel around Poland,

Our clients’ offer:

• very good basic salary and bonus system based on performance and meeting goals,
• international environment,
• private medical care,
• company car,
• multisport card,
• possibility to develop in international environment with one of the biggest players on the market.

If you are interested in this job offer, please send your CV stating ref. no: “HO/WAW/0723” in the e-mail subject at oskar@hrdg.pl